1. The Company” means “ Woodston Motorist Centre Limited “

  2. “The Customer means the other party receiving the supply of goods or services from the Company.

  3. “Goods” means the items including any instalments of the items or any parts for them if applicable) or services supplied by the Company to the Customer.

  4. Agreement” means an undertaking to sell and purchase governed by these Terms and Conditions of Sale.

  5. All prices quoted by the Company shall be valid for 21 days from the date of the estimate.

  6. If no price is quoted the Company shall be entitled to charge a reasonable and proper price for the work done (including any stripping down to determine the practicability or otherwise of any work and reassembly) and for the materials and spare parts supplied.

  7. The Company reserves the right to carry out or complete only such work as in the opinion of the Company may be practicable.

  8. The Company shall not be liable for delay howsoever occasioned notwithstanding that a definite date for completion may be specified.

  9. Any work done or goods supplied in relation to a vehicle by the order of any person in the Customer’s employ, or by any person who is reasonable believed to be acting as the Customer’s agent must be paid for by the Customer.

  10. Payment for all repairs and/spare parts supplied is due on completion of the work.

  11. A repair is completed for the purpose of these conditions when written or verbal notice has been given that the vehicle is ready for collection.

  12. The Company maintain a general lien on a vehicle for all monies owing to the Company by the Customer and shall be entitled to charge garage rent at £10 per 24 hour period during the period in which the vehicle is retained by virtue of the lien.

  13. If the Customer’s indebtedness to the Company is not satisfied within 90 days from the date of the account the Company may, without notice, sell the vehicle and/or the contents thereof by public auction or private treaty.  The net proceeds of sale shall be applied towards the sum due from the Customer and any balance held in trust for the Customer.

  14. The Company is not responsible for loss of or damage to vehicles or other property however occasioned.

  15. The Customer will be deemed to have given permission for any driver authorised by the Company to test drive, collect or deliver the vehicle.

  16. All parts are supplied subject to the respective manufacturers’ warranties, a copy of which may be seen on request.

  17. The Company warrants that all genuine parts fitted to the vehicle (other than those fitted under the term of the new vehicle warranty or policy) will be free from defects for 12 months.  Any item not of The Company warrants its work free from defects for a period of 3 months or 3000 miles, whichever occurs sooner from the date of completion of the work.  The warranties do not affect the Customer’s statutory rights.

  18. All parts removed by the Company in the course of a repair will be disposed of immediately unless advised to the contrary at the time work is authorised.

  19. Parts that have been fitted to vehicles cannot be returned subsequently for credit.

  20. Goods cannot be accepted for credit unless returned in unused condition within 5 days of purchase quoting the supplying invoice number.

  21. Non stock items and special orders may only be returned for credit if they fail to meet acceptable standards of merchantable quality.

  22. The Motor codes website: www.motorcodes.co.uk

  23.  The Motor Codes Dispute Resolution Service website: http://adr.motorcodes.co.uk